Delivery Policy

PepperVan.com is an online supermarket owned by  Pepper Van Pty Ltd, whose registered office is located at Clyde North, Victoria, Australia. 

 

When will I get my order?

The delivery time can be selected based on the time of placing an order. You will get your items delivered either the same day or next day morning depending up on the time you place your orders.  We are delivering two times a day in usual circumstances. 

 

What are the delivery charges?
Delivery charge of $4.99 is applicable only for the orders having purchase amount equal to or less than $19.99. No service charges are collected for the purchases above $19.99. PepperVan.com.au has the right to modify delivery charges without further notice. 

 

Are there any hidden charges?
There are NO hidden charges involved in the process.

How can i modify the cart after submitting an order?
Once you have placed your order you will not be able to make modifications on the website. Please contact our customer support team for any modification of order.

 

Does Peppervan.com.au cater to all suburbs?
As of now PepperVan.com.au deliver items to only selected suburbs mentioned in our website.You will be able to make your purchases on our website from anywhere in the world at any time with credit/debit cards but please ensure the delivery address is in the selected suburbs. 

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